Security & Privacy

Animal Natural Care is bound by the Privacy Act 1988 and the National Privacy Principles set by the Federal Privacy Commissioner. Our privacy policy below outlines how we capture and use the information that we collect about our customers.

Collection of personal information

Animal Natural Care collects basic personal information (such as first and last name, your dog or cat’s name and breed, contact details and email address). It is your decision to provide this information. We request personal information when you:

  • order products on line that require delivery
  • subscribe to our mailing list
  • contact us for further information
  • participate in specific promotions.

Use of your personal information

Your information is used to complete a transaction, to promptly deal with any enquiries or customer service issues and to keep you updated with Animal Natural Care products and services via email, mail or telephone.

We do not send your personal information to any other organisation unless you have given your consent to share this information or in order to provide the product or service you have requested.

Opt out

If at any time you no longer wish Animal Natural Care to have your personal details on file, please email us at or contact us on 0421 037 504 to request removal of that information.

Accuracy of personal information

If the details you have provided change or you believe that the information we have about you is inaccurate, please contact us and we will correct the information.

Third-party web sites

Links to third party websites on are provided as a convenience to you. If you use these links, you will leave the Animal Natural Care site.
We are not responsible for any of these sites, their content or their usage of your personal information.


Animal Natural Care is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration. When purchasing from Animal Natural Care, you are using the secure services of PayPal.